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Shipping & Returns
Please check your cart value to ensure that it is above $60. Due to the nature of the product, we currently require a minimum order value to place an order.
We offer free shipping for all orders above $110!
You deserve your kits to be delivered in the freshest condition. So, we ship out on Mondays to ensure it's safely delivered on a weekday. Once we ship your order your ramen kits will arrive within 2 days. Order cut off is Sunday 9 PM PT for same week shipment (orders received after the cut off will be shipped out the following Monday).
Our ramen kits are shipped fresh in a cardboard box with a layer of insulated liners, cool shield bubble mailers, and ice packs to ensure products arrive in the highest quality. Because it is shipped with ice packs/dry ice, your ramen kit contents may freeze in transit.
We ship nationwide to all 50 states! Orders will arrive within 2-days once shipped. Please note, we do not ship to PO box addresses because our products are perishable.
Due to the nature of shipping perishable food, we are unable to provide returns, refunds, or cancellations of any orders that have already shipped. However, we take customer service seriously. If you have encountered any issues with your order please let us know by sending us an email to team@kenchanramen.us.
Product & Ingredients
- 5 days refrigerated
- 6 months frozen
We are only able to include eggs in farmers market kits. Due to the perishable nature of eggs, we are unable to ship them due to food safety.
Our White Truffle Mushroom, Ginger Garlic Shio, and Roasted Tomato are 100% plant-based
If you substitute for our gluten free noodles, both the White Truffle Mushroom & Ginger Garlic Shio are gluten free and vegan. However, there is soy sauce in most of our other products (which contains gluten) and we cannot guarantee there isn’t any cross-contamination.
If you have a serious gluten allergy such as celiac, unfortunately we can’t recommend Kenchan Ramen for you.
Please refer the the product's specific ingredient information on its product detail page.
Please refer to these cooking instruction videos.
We don't have this at the moment, but rest assured we are working very hard to get this info for you!
Our ramen kits are best consumed immediately upon receipt, but they also freeze well for up to 6 months.
However please avoid thawing and freezing them over and over again.
Our gluten-free soba noodles are shelf-stable and do not require refrigeration or freezing.
About Us
We are based in the beautiful city of Los Angeles and all our kits are cooked and hand-assembled in a certified commercial kitchen